The My Profile page is where you enter specific details that enable EDS to determine which user type you are, match donors to recipients, and pre-fill returns that you submit. You can access this page from elsewhere on the site at any time by clicking your name in the top right corner, then ‘Profile’.
On your profile page, you can add or edit your name and address. You must provide a valid address to lodge a return.
On your main profile page fill in the address field. Select the address from the dropdown that appears, and the other fields will automatically populate. Click ‘Save’ to save the address. Note that this is the address that will be used by EDS as part of your identification and to match donors to recipients in gift returns. Ensure it is correct, and that this is the exact address you provide to the other entity when donating or receiving gifts.
The account section of your profile page allows you to change your account details. Note that your User Name is not editable, so the box is greyed out.
To change your email address, insert your new email address in the ‘email’ and ‘confirm email’ fields, then press Save.
To change your password, click the ‘Change Password’ button. You will be required to enter your current password, then new password in two places to ensure you did not make an error. Then click ‘Change password’ again to confirm the change. The password rules are the same as when you initially registered.
You are also encouraged to enter a contact phone number. ECQ will only use this number as allowed by legislation. Your number will not be sold or provided to non-ECQ persons.
If you have a mobile phone, you can also set up two factor authentication, which adds an extra layer of security to your account. It requires a single-use passcode to be entered as well as your password when you log in. The passcode is sent to a nominated mobile phone number as an SMS, each time you log in.
Click the ‘Setup’ button to begin the authentication set up. Enter your chosen mobile phone number then click ‘Send verification code’.